Why We Charge for Shipping

Thanks to today's eCommerce practices, customers have become conditioned to expect free shipping on most orders. When buying a new cell phone case or Halloween costume for your pet, including shipping is more practical due to weight and size of the purchase. But free shipping isn’t really free as it is worked into the product price before you checkout.

Tile is very heavy to ship, and with that comes some special considerations. Quite often the cost of shipping will exceed the cost of the products purchased. In order to keep Geon Tile affordable, we’ve kept shipping out of the retail price and, instead, worked closely with our logistics partners to offer flat rate shipping to most of Canada.